Returns
You may be able to return eligible products within 30 days of receiving your order.
To qualify for a return, products should generally:
- Be unused and in their original condition
- Be returned with original packaging where applicable
- Include all accessories, parts, manuals, or other items supplied with the product
- Not show signs of unnecessary use, damage, alteration, or wear
- Be accompanied by your order number or other proof of purchase
Some products may have different return conditions due to their nature.
Refunds
Once we receive and inspect your return, we’ll notify you by email.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Note: Shipping costs are non-refundable unless the return is due to our error (e.g., damaged or incorrect item).
Non-Returnable Items
Certain products may be excluded from voluntary returns where permitted by applicable law.
These may include:
- Products that cannot be returned for hygiene or health-protection reasons once opened or unsealed
- Products that have been used, damaged, modified, or altered after delivery
- Other products specifically identified as non-returnable before purchase
These exclusions do not affect any mandatory consumer rights you may have under applicable law.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. We’ll make it right with a replacement or full refund.